The buyer's guide to sales team training | Take the 5-min scorecard →
For founders and owner-operators

Build a sales team that closes without you.

Most owner-led companies have one seller nobody can replace, and it is the person who signs the checks. This section is about measuring that dependence and reducing it. Start by scoring it.

16questions, no signup
~4minutes to finish
100point score, one number
0cost, now or later
01 The founder-dependence problem

Ask what the company is worth. Then ask who sells when you take six weeks off.

Founder-led selling is how almost every good company starts. It stops being an advantage the moment the founder wants a team, a holiday, or an exit. Three pieces of evidence describe the size of the problem, and we have kept each one attributed so you can check it yourself.

80% of net worth
78% with no team
Roughly 80 percent of the average business owner's net worth sits inside the business itself, and 78 percent of owners have no transition team in place. Concentration of that kind makes the sales engine a personal balance-sheet question as much as an operating one. Source: Exit Planning Institute, 2023 State of Owner Readiness survey.
10% to 25%
illustrative
When a business depends on one individual, valuation practice applies a key-person discount. The appraisal literature, including Shannon Pratt's work on business valuation, describes a range of about 10 to 25 percent. Treat that as illustrative rather than a quote on your company, because the discount is argued case by case and depends on the facts an appraiser finds. Source: Shannon Pratt and the business-valuation literature on key-person discounts. Illustrative range only.
70% to 80%
estimate
A widely repeated estimate credited to business-broker research by Tom West, and cited by the Exit Planning Institute, holds that 70 to 80 percent of small businesses listed for sale never find a buyer. It is an estimate rather than a census, and the underlying data is broker-reported. Source: estimate attributed to Tom West's business-broker research, cited by the Exit Planning Institute. Estimate rather than a measured figure.

Founder dependence is one of the few valuation inputs an owner can change on purpose. The work is unglamorous. A documented sales process somebody else can follow. A manager who coaches instead of closing. A forecast the founder does not have to assemble. Sellers who can run a first meeting alone and lose the deal on their own terms. None of that happens by accident, and none of it happens without first knowing where you stand.

04 If the company is backed
Enter the briefing →

Founder dependence reads differently once there is a sponsor on the cap table.

A sponsor underwrites growth the founder is expected to produce, then asks how much of it survives the founder's transition. Our private equity briefing covers the value-creation case, and the PE Operator's Hub holds the playbooks for operating partners, portfolio CEOs, and the sales leaders they hire.

Read the briefing, no signup →
Who is behind this

We own firms that sell into this market, and we say so.

This site is founded and owned by two operators who compete in the category it covers. Carlos Garrido runs Performance Edge and the Sandler franchise in Miami, a practice that has supported more than $6 billion in client exits across twelve years. Steve Swanston runs Swanston Growth Advisors, and the revenue teams he has built inside PE-backed technology companies have exited for more than $500 million. Together we own Revenue Bench, and this site.

Those two figures cover different clients over different periods, so we report them separately and never add them together. Neither number is a claim about what this site did.

Carlos Garrido, co-founder of Best Sales Training and principal of Performance Edge
Carlos Garrido
Principal, Performance Edge. Investment banker and growth advisor for over 30 years, two decades building sales systems for founder-led and private-equity-backed companies. Vistage Chair, Miami.
Steve Swanston, co-founder of Best Sales Training and principal of Swanston Growth Advisors
Steve Swanston
Principal, Swanston Growth Advisors. Three-time exit executive. Assesses sales talent, diagnoses hiring and performance risk, and coaches sales leaders to high performance.

Every appearance of our firms carries a label, the ranking method is published in full, and the directory will point you at somebody else when somebody else fits better. About the founders · How we rank · Owned firms and partners

A
Chat with Ava