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Playbook 01 · GTM value creation

The first 100 days of a GTM value-creation plan.

The diligence process stress-tested the financials, the contracts, and the customer concentration. It almost certainly did not stress-test the selling system. Now the plan on the board's table assumes growth the current engine has never produced, and the clock started at close. Here is how we would spend the first 100 days if the number were ours.

By Carlos Garrido and Steve Swanston

The 30-second version

Baseline before you build. Diagnose the revenue engine on evidence, not opinion, then fix only what is cheap and high-leverage in quarter one. Settle the leadership question before you spend a dollar on training. By day 100 you want four things in place: a one-page sales process, one coaching cadence, a chosen development partner, and a board-ready set of revenue metrics.

Baseline before you build

The single most common mistake in a GTM value-creation plan is spending money before you have evidence. A new owner or a new sales leader feels the pressure of the plan and reaches for the visible move: a training program, a new tool, another hire. All three can be right, and all three are guesses until you have baselined the engine.

Baselining means three things, and none of them take longer than a fortnight. Run an objective sales-maturity diagnostic so you can score the company on the same dimensions you would use for any other portco, and so you can compare across the portfolio rather than argue anecdotes. Audit the pipeline for truth: strip the zombie deals, and accept that a smaller honest pipeline buys more credibility than a large fictional one. Then watch ten real sales calls. Ten recorded discovery calls tell you more about why deals actually die than any CRM report will.

The point of the baseline is not a grade. It is to replace opinion with evidence before anyone proposes a fix, so the money you spend in Q2 is aimed at the gap that is really there.

The 100-day sequence

Value creation is sequencing, not effort. The work below is ordered on purpose: each stage makes the next one cheaper and safer. Move fast on the early diagnosis, and be deliberately slow to commit budget until the picture is clear.

WindowThe workWhat "done" looks like
Days 1 to 30Baseline the engine. Run the maturity diagnostic, audit the pipeline for truth, watch ten live calls, and interview the frontline managers.An evidence-based read of where revenue actually breaks, and a shortlist of the two or three gaps that matter most.
Days 30 to 60Settle leadership and fix the cheap things. Decide whether to develop the leader you have, hire, or bring in fractional help. Install one weekly coaching cadence.The leadership question is answered, not deferred. Managers are coaching on live calls, not just running pipeline reviews.
Days 60 to 100Define the system and choose a partner. Write the sales process on one page with stage exit criteria. Select a training and coaching partner against written criteria.A one-page process everyone can see, a signed development partner, and the board metrics agreed for quarterly reporting.

What to fix fast

A few problems are cheap to fix and pay back inside the first quarter. Do these early, because they build the credibility you will need for the larger decisions later.

What to refuse to touch in quarter one

Restraint is part of the plan. Two moves feel productive and usually are not, at least not yet.

What to put in the board deck

The board does not need the narrative of your first 100 days. It needs four numbers it can trust, reported the same way every quarter. Boards forgive a miss once. They do not forgive being surprised by it.

Choosing the development partner

By day 100 you should have selected who helps you build, because you cannot coach every seller yourself and run the business at the same time. The discipline is to choose against written criteria rather than chemistry, and to do it early, before the budget cycle closes the option. Match the provider to the gap the baseline exposed, whether that is methodology, coaching infrastructure, or sales leadership, and to the company's team size and motion.

Operating partners increasingly vet a partner bench once at fund level and deploy per company, because running the selection from scratch at each portco burns two quarters every time. Whichever altitude you buy at, start from a source where every provider profile uses identical fields, so the comparison is honest. Browse the vetted provider directory, or read the rest of the PE Operator's Hub for the partner-selection and portfolio tech-stack playbooks.

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Frequently asked questions

What should a portfolio company do in the first 100 days of a GTM value-creation plan?

Baseline before you build. Spend the first weeks diagnosing the revenue engine on evidence rather than opinion: run an objective sales-maturity diagnostic, audit the pipeline for truth, and watch ten real sales calls. Then fix the few things that are cheap and high-leverage, decide the leadership question early, and refuse to launch a large training program before you know what is actually broken. By day 100 you want a one-page sales process, one coaching cadence installed, a chosen development partner, and a board-ready set of revenue metrics.

Should you run sales training in the first 100 days?

Not before you have baselined the team and settled the leadership question. Training a team under a weak sales leader is the most reliable way to waste a training budget, and a large program launched before diagnosis often becomes a kickoff event that fades. Use the first 100 days to diagnose, fix leadership, and select a partner against written criteria. The training itself is usually a Q2 action, deliberately sequenced after the baseline is clear.

What revenue metrics belong in the first board deck?

Four that boards trust: pipeline coverage ratio with any cleanup visible and explained, conversion by stage shown as a trend rather than a snapshot, ramp time of the last three hires against plan, and forecast accuracy called against actuals every quarter. Boards forgive a miss once. They do not forgive being surprised by it, so a smaller honest pipeline earns more credibility than a large fictional one.

How do you choose a sales training partner for a portfolio company?

Choose against written criteria rather than chemistry, and do it early, before the budget cycle closes the option. Match the provider to the diagnosed gap, whether that is methodology, coaching infrastructure, or sales leadership, and to the company's team size and motion. Running the selection from scratch at each portco burns two quarters, so operating partners increasingly vet a partner bench once at fund level and deploy per company. Start from a directory where every profile uses identical fields so comparison is honest.

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